How does the heating pad work?
It uses a built-in heating element with 3 adjustable heat levels, combined with a soothing vibration massage mode, to relax muscles and ease cramping. Just press the power button to turn it on and cycle through heat and massage settings.
Is it cordless?
Yes. It's fully cordless and USB rechargeable, so you can wear it under your clothing and move around freely — no wall socket required.
How long does the battery last, and how long does it take to charge?
A full charge typically gives you several hours of use, depending on the heat level and mode you choose. It charges fully via USB in a couple of hours.
Is it safe to wear all day?
Yes, it's designed for comfortable everyday wear. As with any heat therapy product, avoid falling asleep with it switched on, and stop use if you experience any skin irritation. If you have a medical condition or are pregnant, check with your doctor before use.
What's the difference between the Standard Kit and the Bundle Kit?
The Standard Kit includes the heating pad itself. The Bundle Kit adds herbal thermal patches for extra on-the-go relief when you don't have the pad with you.
How long does shipping take?
Orders are processed within 1-2 business days and delivered within 3-7 business days anywhere in South Africa, with free shipping on every order.
What if I need to return or exchange my order?
See our Refund Policy for full details — damaged or faulty items are replaced free of charge.
Is checkout secure?
Yes, all payments are processed securely through our payment provider. We never see or store your full card details.